LGMG opens first North American service centre

LGMG North America has opened its first dedicated service centre in Charlotte, North Carolina, expanding its aftermarket support capabilities with repair, refurbishment and reconstruction services for equipment from multiple manufacturers.

The new 25,000 sq ft facility will support rental companies, contractors and utility operators, offering specialist repairs and inspections for LGMG machines as well as equipment from other original equipment manufacturers (OEMs).

LGMG North America opens service centre in Charlotte for multi-brand equipment repairs. (Image: LGMG).

The centre is equipped to work on a wide range of machinery, including mobile elevating work platforms (MEWPs), telehandlers, utility tractors, truck mounted equipment, excavators and forklifts.

Services include major structural repairs, boom and rotation bearing replacements, hydraulic system repairs, wiring harness work, cable replacements and extensive damage restoration. The facility will also undertake equipment refurbishments and complete reconstructions.

Helping multi-equipment rental fleets 

According to LGMG, the investment will help fleet operators reduce workshop backlogs by outsourcing complex, time-consuming repairs while keeping their own technicians focused on routine servicing and preparing machines for rental. “By extending its repair capabilities to competing brands, LGMG is also positioning the facility as a service provider for rental businesses and contractors operating mixed equipment fleets,” added the company. 

Jerome Kale, branch manager at LGMG North America, said, “Rental companies have to make decisions every day about where their technicians’ time is best spent. If they have a major repair that will take several days, they can send that work to us and keep their technicians focused on getting other equipment ready to go back out.”

The company is targeting turnaround times of 28 days or less for major repairs, with the aim of returning equipment to operation within a single billing cycle.

The service centre will also source and supply replacement components for different equipment brands, using both OEM and aftermarket parts where available.

Situated in the Charlotte area, the facility strengthens LGMG’s service presence in the southeastern United States, a region with significant rental and construction activity, said the company.