Versalift appoints customer service lead

Versalift United Kingdom has announced the promotion of Sophie Beeby to Customer Service and Administration Manager.

Sophie Beeby.

Beeby, who has been with Versalift UK for nearly seven years, started as a receptionist in 2017 and has ascended through the ranks since then.

In her new role, Beeby will spearhead sales administration, overseeing both sales and aftersales. This strategic alignment is set to enhance synergy between the two departments, said the company, fostering seamless collaboration and optimising customer support services.

“Sophie’s expanded role signifies an overarching customer service management position, ensuring a holistic approach to customer satisfaction,” the company added.

Sophie’s vision for her new role is centred on cultivating a culture of enthusiasm and commitment while emphasising professional development, product knowledge, and customer relationship skills in the sales and aftersales teams.

“As a valuable member of the Senior Management Team, Sophie will play a crucial role in shaping the company’s strategic direction. Her leadership will be instrumental in guiding the team towards achieving organisational goals and maintaining excellence in customer service for both Versalift United Kingdom Limited and Versalift Ireland Limited,” added the company.

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