Haulotte device provides machine deep dive

Haulotte has presented a new digital product designed for operators in the field.

MyCompanion is an easy to-use, upgradeable tool to help operators get familiar with the machine by providing comprehensive, accurate information about the machine and its working environment.

Rather than a downloadable app, there is a QR code, which allows the user to immediately access a website, optimized for mobile browsing.

It also allows all documentation to be kept in one place, including operator manuals, maintenance books, spare parts catalogues and controls overview videos, said Marine Fargetton, Manager of the Digital Experience unit.

“This allows you to better understand the machine with interactive content such as controls overview videos, explaining everything you need to know about your MEWP model.”

It also allows the authorised operator to drive the machine and easily take control by following simple instructions.

“With MyCompanion, we are targeting operators on the ground. This fits perfectly into our philosophy of reaching all those who work with our machines, using the right tool at the right time in the right place,” added Frédéric Menini, Digital Product Manager.

MyCompanion also raises operators’ awareness to the external environment by delivering local weather forecasts, specifying any potential risks for operations, such as wind and rain. A security checklist is available for a quick visual inspection of the machine.

If the machine is connected to Haulotte’s Sherpal telematics system, the tool will provide real-time fuel or battery levels and safety alerts.

“We work in a coordinated manner with a global vision. In the long term, the idea is that our remote monitoring tool Sherpal will include the same features we have come up with for MyCompanion to ensure consistency between our digital tools and guarantee the best customer experience,” said Menini.

Trio of appointments at Haulotte Scandinavia Role include a new General Manager for the subsidiary