New AI SmartSearch tool from MCS

MCS Rental Software has announced the launch of its SmartSearch feature.

The AI-driven tool is designed to revolutionise how MCS users interact with its Knowledge Base, which offers insights and documentation to help users understand and utilise MCS systems more effectively.

SmartSearch allows users to search for information using natural language, providing fast and accurate results. The tool is designed to be highly intuitive, making it easier than ever for users to find the product information they need.

A key feature of the tool is its reliance on a dedicated and secure information source. The tool exclusively draws its answers from content within the MCS Knowledge Base, ensuring that information is accurate.

Adam Busby, Customer Operations Director at MCS Rental Software, explained, “With SmartSearch, we’re giving our customers the power to find precise answers quickly. Customers receive a clear summary that addresses their question, along with a list of the most relevant Knowledge Base articles, ranked by relevance. This intuitive AI-driven tool simplifies access to information, saving valuable time and helping users get the most out of MCS products.”