All customer experience Articles

Sunbelt Rental UK aims for “smarter decisions” with Salesforce partnership
Implementation includes Agentforce offering ‘autonomous AI agents’
Sunstate acquires Texas rental company
Dallas-area acquisition strengthens Sunstate in Texas
Toolquick moves headquarters after Kiloutou acquisition
Move gives customers access to Kiloutou fleet
Time Europe restructures under new leader
Group announces One Europe approach for Ruthmann, Versalift, France Elévateur and Movex branbds 
Ritchie Bros. expands leadership team for global growth
New international manager and head of sales announced 
New senior roles at Genie
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Rental veteran joins Genie in the US, while European sales restructuues 
United reports revenue growth in digital platforms
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Company reports “strong adoption” from customers
Regional appointments at Genie
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Appointments cover Europe, along with North and West Africa 
Point of Rental appoints global director of customer support
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Appointment to focus on “growth, success and mission” of existing team
Sinoboom BV signs up with Trackunit
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New agreement sees Trackunit provide all data services for European subsidiary of Sinoboom 
Ritchie Bros completes SmartEquip acquisition
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Move allows Ritchie Bros to offer parts and service support to customers on behalf of dealers and OEM partners
Sunbelt Rentals UK invests in ZTR telematics
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Introduced across its powered access fleet, the solution addresses unauthorised use, theft and unsafe operation