Ausa parts ordering transitions to JLG online service

JLG Industries has announced that North American customers can now source parts for Asua products through its Online Express eCommerce platform.

(Image: JLG).

Following the acquisition of Ausa in September 2024, JLG has completed a comprehensive system integration that will provide AUSA equipment owners with access to the comprehensive online parts ordering experience.

“Access to parts is critical to maintaining uptime, and bringing AUSA parts into Online Express represents a significant improvement in service for our customers,” said Bob Nelson, vice president and general manager, JLG.

Ausa’s products include wheeled dumpers, rough terrain forklifts and compact telehandlers. “With this move, Ausa customers can take advantage of JLG’s expansive parts distribution network, streamlined parts ordering process, improved delivery times and local customer support in North America,” added Nelson.

Benefits of Online Express include 24/7 access, the Industry’s largest Inventory of OEM and competitive parts, fast and easy search, competitive pricing with next-day delivery options in North America, with orders fulfilled through JLG’s Parts Distribution Center in Clinton, PA. In addition there is comprehensive order management, including tracking shipments, managing invoices and creating custom shopping lists.

“This integration provides Ausa customers with a faster, more efficient way to find and order the parts they need, improving service and minimizing equipment downtime,” said Nelson.

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